ServiceNow Agentic AI Platform for Customer Service Management and IT Service Management
OpenTeQ, a ServiceNow Elite Partner, leverages the Now platform to address modern business challenges and accelerate digital transformation. With expertise across financial services, telecommunications, healthcare , & life sciences, OpenTeQ delivers tailored solutions to enhance business efficiency & service excellence.
We collaborate with ServiceNow to design dynamic offerings that cater to industry specific needs, helping organizations reduce costs, streamline processes, & enhance service delivery.
End-to-end Servicenow Consulting Services
OpenTeQ provides extensive consultation, installation, & support services to guarantee successful IT Service Management (ITSM) & digital transformation, regardless of where you are in your ServiceNow journey.
- Advisory services for ServiceNow implementation, customization, testing, and managed services.
- Assess, plan, and design optimal ServiceNow solutions.
- Provide technical expertise for ongoing projects.
- Full-scale ServiceNow implementation and integration.
- Enhancements and support for existing ServiceNow platforms.
- Seamless integration with enterprise applications.
- Tailored code changes and access configuration.
- Integrations and modifications based on code.
- Integration with open-source systems, legacy applications, SharePoint, and third-party platforms.
- Design and development of custom applications tailored to specific business needs.
- Comprehensive automated testing for ServiceNow platforms.
- Administration of the entire platform, security, performance enhancement, ongoing enhancements, and user education.
ServiceNow Products We Serve
IT Service Management (ITSM)
IT Operations Management (ITOM)
IT Asset Management
Customer Service Management
Field Service Management
Integrated Risk Management
Security Operations
Portfolio Management
Integration Hub
HR Service Delivery
Why Choose OpenTeQ As Your ServiceNow Partner?
Experience the OpenTeQ advantage through our commitment to excellence.
Certified & Experienced
- ISO-Certified: Adhering to global quality standards.
- Certified Experts: ServiceNow Associates and ITIL-certified professionals for top-tier implementation and support.
Industry Leaders
- Diverse Expertise: Specialists in implementation, development, and system administration.
- Proven Success: 10+ years of delivering successful ServiceNow transformations.
- Better ROI: Better ROI is ensured by a design-centered approach.
Cutting-Edge Solutions
- Advanced ServiceNow Implementations: Stay updated with the latest ServiceNow enhancements.
- Efficient Project Delivery: Streamlined processes and a structured 4-step implementation model.
- Global Presence: Trusted by 200+ customers worldwide.
- Cost-Effective: Flexible pricing models, tailored to diverse project scopes and budge
Why Partner with OpenTeQ ?
Whether you are starting out, reimplementing, or planning a new strategic initiative, OpenTeQ provides the expertise and support necessary for a successful ServiceNow transformation.
Industry Specific Solutions
- Rated among the top 5 ServiceNow partners.
- Proven expertise in healthcare, finance, insurance, manufacturing, and government sectors.
- Advisors, architects, and engineers with world-class operational and process design expertise.
Proven Client Success
- Over a decade of delivering ServiceNow-driven digital transformations.
- Large-scale project delivery expertise with measurable business impact.
OpenTeQ, your reliable partner for IT service management, automation, & enterprise wide digital transformation, can help you unleash the potential of ServiceNow.
How We Help
Advisory Services
Work with our advisors to assess, plan and design your optimal ServiceNow solution.
Implementation Services
Work with our experts to implement and integrate ServiceNow across your enterprise.
On-Demand Resources
Meet changing requirements with a dedicated team that knows your environment.
Managed Services
Benefit from ongoing governance and support in a flexible engagement model.
Frequently Asked Questions
OpenTeQ Technologies provides end-to-end ServiceNow solutions, including ServiceNow implementation, integration, automation, customization, and ongoing support for businesses looking to streamline their IT service management (ITSM) processes.
OpenTeQ Technologies assists organizations with ServiceNow implementation by analyzing business needs, configuring workflows, integrating third-party applications, and ensuring a smooth transition to the platform.
OpenTeQ Technologies’s ServiceNow ITSM solutions help businesses automate IT processes, improve incident and problem management, enhance workflow efficiency, and provide real-time analytics for better decision-making.
OpenTeQ Technologies ensures seamless ServiceNow integration with ERP, CRM, cloud platforms, DevOps tools, and security systems to create a unified IT ecosystem for businesses.
Yes, OpenTeQ Technologies provides ServiceNow testing services, including functional testing, automation testing, performance testing, and security testing to ensure the platform operates smoothly and meets compliance requirements.
OpenTeQ Technologies serves healthcare, finance, retail, manufacturing, and IT service providers, helping them leverage ServiceNow for ITSM, HR service delivery, security operations, and customer service management.
OpenTeQ Technologies offers 24/7 ServiceNow support, covering platform maintenance, troubleshooting, performance optimization, security updates, and user training to keep systems running efficiently.
OpenTeQ Technologies enhances key ServiceNow features like incident management, asset tracking, workflow automation, AI-driven analytics, and cloud-based ITSM solutions to improve service delivery.
OpenTeQ Technologies follows a structured ServiceNow migration process, including data assessment, risk analysis, secure data transfer, integration validation, and post-migration testing to ensure a seamless transition.
Businesses can partner with OpenTeQ Technologies Services by scheduling a ServiceNow consultation, defining their ITSM needs, selecting the right ServiceNow implementation and integration strategy, and onboarding OpenTeQ Technologies’s ServiceNow-certified experts.
You can Contact Us via email or phone for a consultation with our ServiceNow experts.
Email: info@openteqgroup.com
India Phone Number: +91 7032254999
USA Phone Number: +1-469-623-5106