What are Application Managed Services?
Complete IT infrastructure and application lifecycle
management
Application Managed Services (AMS) is a comprehensive outsourcing model where we take complete responsibility for your application infrastructure, operations, and strategic technology management. Unlike traditional support models, AMS provides end-to-end ownership of your IT environment.
Our managed services encompass everything from infrastructure management and application monitoring to strategic consulting and digital transformation initiatives. We become your extended IT department, providing expertise, resources, and strategic guidance to drive business growth through technology.
Complete Ownership
Full responsibility for your application infrastructure
and operations
Strategic Partnership
Long-term technology consulting and business
growth enablement
Predictable Costs
Fixed monthly pricing with transparent cost structure and
no surprises
Our Managed Services Portfolio
Comprehensive services covering every aspect of application
management
Infrastructure Management
Complete management of your IT infrastructure including servers, networks, databases, and cloud environments.
- Server and network management
- Cloud infrastructure optimization
- Database administration
- Capacity planning and scaling
Application Operations
24/7 application monitoring, maintenance, and optimization to ensure peak performance and availability.
- 24/7 monitoring and alerting
- Performance optimization
- Incident management
- Change management
Security & Compliance
Comprehensive security management and compliance monitoring to protect your applications and data.
- Security monitoring and threat detection
- Compliance management
- Vulnerability assessments
- Security incident response
Cloud Management
Expert cloud services management across AWS, Azure, and Google Cloud platforms.
- Multi-cloud management
- Cost optimization
- Migration services
- DevOps automation
Business Intelligence & Analytics
Data-driven insights and analytics to optimize application performance and business outcomes.
- Performance analytics
- Business intelligence dashboards
- Predictive analytics
- Custom reporting
Digital Transformation
Strategic consulting and implementation services to modernize your technology stack and processes.
- Technology roadmap planning
- Legacy system modernization
- Process automation
- Innovation consulting
Managed Services Models
Flexible service models tailored to your business requirements
Essential Managed Services
Core OperationsFundamental managed services covering monitoring, maintenance, and basic support for stable applications.
Includes:
- 24/7 monitoring and alerting
- Basic maintenance and updates
- Incident response
- Monthly reporting
Comprehensive Managed Services
Full OperationsComplete managed services including infrastructure, applications, security, and strategic consulting.
Includes:
- Complete infrastructure management
- Application lifecycle management
- Security and compliance
- Strategic consulting
Enterprise Managed Services
Strategic PartnershipEnterprise-grade managed services with dedicated teams, custom SLAs, and strategic technology leadership.
Includes:
- Dedicated service teams
- Custom SLA agreements
- Digital transformation consulting
- Executive technology advisory
Our Managed Services Process
Structured approach to comprehensive application management
Strategic Assessment
Comprehensive evaluation of your current IT environment and business objectives to design optimal managed services.
Seamless Transition
Smooth transition from your current setup to our managed services with minimal disruption to operations.
Continuous Optimization
Ongoing optimization and improvement of your IT environment to drive business growth and efficiency.
Discovery & Assessment
2-4 WeeksComprehensive assessment of your current IT infrastructure, applications, and business requirements.
Key Activities :
- Infrastructure audit and analysis
- Application portfolio assessment
- Business requirements gathering
- Risk and compliance evaluation
- Cost-benefit analysis
Deliverables :
- Current state assessment report
- Managed services strategy
- Service level agreements
- Transition roadmap
Service Design & Planning
2-3 WeeksDesign of customized managed services solution aligned with your business objectives and requirements.
Key Activities :
- Service architecture design
- SLA definition and agreement
- Resource planning and allocation
- Tool and technology selection
- Governance framework setup
Deliverables :
- Service design document
- Detailed SLA agreements
- Resource allocation plan
- Governance framework
Transition & Migration
4-8 WeeksCareful transition of services from your current setup to our managed services environment.
Key Activities :
- Knowledge transfer sessions
- Tool and system setup
- Process implementation
- Team onboarding and training
- Parallel operations testing
Deliverables :
- Fully operational managed services
- Knowledge base documentation
- Operational procedures
- Transition completion report
Steady State Operations
Ongoing24/7 managed services operations with continuous monitoring, maintenance, and optimization.
Key Activities :
- 24/7 monitoring and support
- Proactive maintenance
- Incident and problem management
- Change and release management
- Performance optimization
Deliverables :
- Service performance reports
- SLA compliance reports
- Incident resolution reports
- Optimization recommendations
Continuous Improvement
QuarterlyRegular review and optimization of services to ensure maximum value and business alignment.
Key Activities :
- Service performance reviews
- Process optimization initiatives
- Technology upgrade planning
- Cost optimization analysis
- Strategic roadmap updates
Deliverables :
- Quarterly business reviews
- Improvement action plans
- Technology roadmap updates
- Cost optimization reports
Strategic Consulting
OngoingStrategic technology consulting and digital transformation guidance to drive business growth.
Key Activities :
- Technology strategy consulting
- Digital transformation planning
- Innovation opportunity identification
- Business case development
- Executive advisory services
Deliverables :
- Technology strategy documents
- Digital transformation roadmaps
- Innovation proposals
- Business case analyses
Why Choose Our Managed Services?
Strategic advantages for your business transformation
Significant Cost Savings
Reduce IT operational costs by 50-70% while improving service quality and reliability.
Focus on Core Business
Free up internal resources to focus on strategic business initiatives and growth opportunities.
Access to Expertise
Leverage specialized skills and expertise across all technology domains without hiring overhead.
Scalable Operations
Easily scale IT operations up or down based on business needs without infrastructure investments.
Enhanced Security
Enterprise-grade security with 24/7 monitoring, threat detection, and compliance management.
Innovation Acceleration
Access to latest technologies and best practices to drive digital transformation and innovation.
Our Technology Expertise
Comprehensive technology stack management and optimization
Cloud Platforms
Infrastructure
Monitoring & Analytics
Security & Compliance
Database Management
DevOps & Automation
Managed Services Success Stories
Real transformations achieved through our managed services
Global Manufacturing Company
ManufacturingChallenge
A global manufacturing company needed to modernize their legacy IT infrastructure and reduce operational costs while improving reliability.
Solution
We provided comprehensive managed services including cloud migration, infrastructure modernization, and 24/7 operations management.
Results
- 65% reduction in IT operational costs
- 99.9% system uptime achieved
- 50% faster application performance
- Complete digital transformation in 18 months
Financial Services Firm
Financial ServicesChallenge
A financial services firm required 24/7 managed services with strict compliance requirements and zero tolerance for downtime.
Solution
We implemented enterprise managed services with dedicated teams, custom SLAs, and comprehensive compliance
management.
Results
- 100% compliance with financial regulations
- 99.99% uptime for critical systems
- 40% improvement in incident response time
- $5M+ annual cost savings achieved
Healthcare Network
HealthcareChallenge
A healthcare network needed managed services for their patient management systems with HIPAA compliance and high availability requirements.
Solution
We provided specialized healthcare managed services with HIPAA compliance, security monitoring, and disaster recovery
capabilities.
Results
- Full HIPAA compliance maintained
- Zero security incidents in 3 years
- 30% improvement in system performance
- Enhanced patient care delivery
Managed Services Investment
Transparent pricing for comprehensive managed services
Frequently Asked Questions
Application Managed Services involve the ongoing support, maintenance, and optimization of your business applications. These managed services help reduce downtime, improve performance, and allow you to focus on core business goals while experts like OpenTeQ Technologies handle the technical aspects.
At OpenTeQ, we manage a wide variety of applications—from enterprise software to web and mobile apps. Whether it’s a legacy system or a modern cloud-native application, our technology solutions are designed to adapt to your business needs.
Unlike break-fix IT support, Application Managed Services offer proactive monitoring, performance tuning, and regular updates. With OpenTeQ Services, you receive continuous optimization, strategic guidance, and access to expert developers.
Yes! In addition to application managed services, we provide custom software development services tailored to your business goals. From ideation to post-launch support, OpenTeQ Technologies delivers end-to-end solutions.
Our managed services include regular security audits, data encryption, access control, and compliance monitoring. OpenTeQ follows best practices to ensure your applications meet industry-specific regulatory standards.
Absolutely! To schedule a consultation, email us at ???? info@openteqgroup.com or call ???? India: +91 7032254999, USA: +1-469-623-5106. Our specialists will walk you through how OpenTeQ Services can help streamline your operations.
OpenTeQ Technologies works with a range of industries including healthcare, finance, logistics, retail, and manufacturing. Our data services and application support are tailored for both SMBs and large enterprises.
Outsourcing to experts like OpenTeQ offers cost savings, access to cutting-edge tools, scalability, faster updates, and less downtime. It frees up your in-house team while ensuring your applications are always running at their best.
Yes, we offer software consulting services for both legacy and modern systems. Whether you’re upgrading, migrating, or need architectural advice, OpenTeQ Technologies provides expert guidance.
Our data services include data migration, integration, analytics, and reporting. These are tightly integrated with our application managed services to ensure seamless performance and actionable insights for your business.